Frequently Asked Questions

Everything you need to know about using Get eMenu — answered in one place.

Q: Do I need an app to use Get eMenu?
A: Nope! Get eMenu is 100% web-based. Customers simply scan the QR code using their smartphone camera to view the menu instantly — no downloads needed.

Q: Can I update my menu anytime?
A: Yes! You can easily add, edit, or remove menu items, change prices, and highlight offers at any time from your admin dashboard.

Q: Is there a free trial available?
A: Yes! All our plans come with a 30-day free trial — no credit card required. Try it risk-free.

Q: Can I get printed QR code stickers?
A: Absolutely! All plans include QR code generation, and the 3X Plan includes free printed QR stickers shipped to your location.

Q: What is the "Ring the Bell" feature?
A: It’s a smart digital service bell! Customers can tap a bell icon on their screen to notify staff instantly — improving service speed and customer experience.

Q: Is there any branding on the customer menu?
A: No watermark! All plans support custom branding — add your restaurant’s logo and colors for a professional look.

Q: Can I connect my Instagram account to my menu?
A: Yes! You can display your Instagram feed on your digital menu to engage customers and build trust through social proof.

Q: What happens after a customer places an order?
A: You'll receive an instant alert on your system. The customer sees a confirmation popup, and the assigned waiter is notified for table confirmation.

Q: Can I manage orders and view analytics?
A: Definitely. All plans include order management and analytics tools so you can track performance, popular dishes, and improve efficiency.